Refund policy

Change of mind returns

As products are handmade and made to order, we are unable to accept change of mind returns or exchanges. 

Damaged items upon delivery

Whilst we have a strict return policy, we understand every situation is different and strive to deliver high quality service. If you have any problems with your order, you believe your item has been damaged in transit, or you are unhappy with your purchase for whatever reason, please contact us via our online enquiry form so we can solve the situation together.